Quality Question Bank
for Exam preparation

Q2. The main purpose of the measure phase of DMAIC is to

1. Determine the customer requirements
2. Find root causes
3. Develop solutions
4. Set baseline data to understand how the process is currently performing

Q3. Quality control is the technical processes that ______________ the project's progress against the performance standards.

1. examine, analyze, and report
2. inspect, certify, and verify
3. inspect, examine, and determine
4. identify, measure, and report
5. reveal, establish, and record

Q4. Deming's 4 step cycle for improvement is______________

1. plan, do, check, act
2. schedule, do, act, check
3. do, act, check, monitor
4. plan, control, act, sustain

Q5. What does the lean manufacturing aims to?

1. Outsource much of our manufacturing in order to focus on final assembly
2. Produce goods using less resources compared to mass production techniques
3. Produce products with fewer options to simplify consumer choices
4. Keep labor costs as low as possible by using more of other resources

Q6. The main purpose of the analyze phase is to:

1. Identify possible solutions
2. Create a pilot plan
3. Identify and validate root causes
4. All of the above

Q7. ______________ is about supplying customers with what they want when they want it.

1. JUT
2. HET
3. JAT
4. JIT

Q8. Control chart theory is based on the differences of the causes of variations in quality. Variations in quality may be produced by assignable causes. All of the following are examples of assignable causes except:

1. None of the above (all are examples)
2. Differences among machines
3. Differences among workers
4. Differences among materials
5. Differences in each of these factors over time

Q9. Inspection of incoming/outgoing items is an example of ______________.

1. Prevention Cost
2. Appraisal Cost
3. Internal Failure Cost
4. External Failure Cost

Q10. What must you include when reporting an ANOVA?

1. Standard deviations, Degrees of freedom, Means, F statistic, P value
2. Standard deviations, Means, F statistic, P value
3. Standard deviations, Degrees of freedom, Means, F statistic
4. Degrees of freedom, F statistic, P value